I am without a home telephone now for 8 DAYS. After about 20 calls, every time a different excuse. First they cut the wrong line, then they say its a system fault. Then the consultant will send a technician out, then its a exchange fault!!! AND JUST NO JOY .I DONT THINK THEY HAVE THE CAPABILITY TO ...
My Telkom line is disconnected most of the time and when telkom finally fix the issue after numerous phone calls to the call center then the line is disconnected AGAIN after 2 weeks. This is now the 7th time the line is disconnected this year and telkom always has an excuse!!! My line is still ...
My ADSL service (supposed to be 2mbps) just got as slow as. When I phoned to find out what happened and if I am being throttled, the answer I got was: On the 2nd of July 2013 your account has been downgraded to a 1mbps account but your line speed is still 2mbps. This is stupid and it does not make ...
I have reported a Internet connection fault on the 24th of June and I have been phoning their call center 10210 every day and to date t still haven had any joy. I even when and upgraded my 1 meg line to a 2 meg this was done in 5 days but it dint fix my Internet problem. Don't they have the ...
Called the customer care line to report a faulty line and I've realized how sufficient the line has become with regards to answering one's call. No more waiting like in the past. Few seconds and someone is on the line to assist. Thank you for that Telkom! ...
Hi I was informed via SMS that the phone service in the area would be disrupted for a few days while the lines in the area were changed. However I have been without a phone since last Sunday. My calls and visits into the telkom stores have been a total waste of time, each time I am assured that I ...