Hi i placed an order with telkom in november 2012 for adsl, from the day i placed the order i have recived 3 dates that they will do the installation but on those days when i phone the call centre they know nothing about it, and cannot say when my order will be done. I have spoke to a number of ...
I have requested transfer of line to new premises, the transfer was made before the requested date, now I need the new number in order to apply for package from Telkom and no technician as replied to me for the date of putting new line in at new premises. I urgently need to speak to a technician in ...
I transferred a business line to a residential line, the voice line was transferred but not the data, so i struggled for three days, no one could help me or give an answer, i then spoke to a wonderful young lady in the accounts department at telkom named Tsholo and she was an absolute champ. She ...
My 4mb/s ADSL line is slower than dialup now, so phoned Telkom, who sent out technicians for the umpteenth time, only to tell me that they can do nothing. Absolutely nothing. The line is far from the exchange so i either have to accept it, or cancel my service... This after the line has worked well ...
I signed up with them for an installation of an adsl and they were due to come in on a specific day. the next day without any warning they rock up at my apartment when i am at work and call a number that i have since asked them to stop calling. So my question to Telkom is why come on a day that you ...
My elderly parents moved into a retirement village on the 3 June. Being proactive they contacted TELKOM call centre mid May to request a transfer of their telkom line and number to the new address, they were issuesd with a reference number. They followed up mid June, just to be told that the ...