Hi my phone has been suspended and I am not able to make calls and or send text messages because or a credit limit (which I have never experienced before), yet today (14.01.2014) I have received a text message from MTN to say that my acocunt has been credited. I have been trying to call the 808 ...
An MTN account was opened in my name a while back. I have reported it numerous times now - so many I have lost count. I then posted a complaint on Hello Peter, to which Wenzile Masina responded. I have now been blacklisted for the account, which as stated before, I DID NOT OPEN. It is a small ...
My mother in law received a bill of R 1651.42 after she went to query why her modem isn't working. She usually pays R 159 per month. Usually her modem switches off when it has reached 2G. Please urgently assist in resolving this matter as this is very unprofessional. Invoice Number: E102955995 ...
I activated my sim on the 24th of December and now the phone wont switch on. I called the call centre to request a cancellation as we are off to a bad start and I don't see how MTN can expect me to carry on with an agreement that has failed to meet my expectations. Now I'm being told I need to pay ...
I called Mtn in December to cancel my contract I was told its been top up an if they cancel it I will loose the airtime which is loaded I than was told to use it than cancel my contract I did that tried to call them they take down my number ask for a for digit pin I give it to them an after that im ...
To whom it may concern: I am typing this complaint out on behalf of my fiance Jillian Green who has been a loyal MTN client for well over 10 good years with MTN as a service provider until yesterday when her account got suspended. She tried calling the 808 number more then 15 times with no lukc and ...