December 2013, MTN advertised a deal for a 40 inch 3D TV, glasses, modem and a voucher, we received the Modem on signing the contract but not the other goods advertised. Now on enquiring about the remaining goods, we are told that the add was misprinted and its just a normal TV that u get with this ...
I recently upgraded my cell phone contract (MTN TopUp500) and was promised the following on the package: 500 anytime min, 500MB data, 500 SMS's, 60 min MTN to MTN Calls 150MB free additional data every month. So I upgraded, on 20 November 2013! Later that day, I again confirmed the contract I had ...
This matter remains unresolved as courier company only contacted me for the side of my story-no resultion. Secondly, I fail to understand why this matter is relegated to courier company that I have no dealings with. I only signed my agreement with MTN not a courier company. Lastly, I have never ...
Why is it that EVERY Single time I have to deal with MTN they end up infuriating me. I went into Gatemax 10 days ago, and dealt with a really lovely Lady called Sarika. I had requested for my contract to be changed to a topup plan and after filling out a pile of paper, I was told that the change ...
Yet again I am struggling to get reception on the MTN internet networks. I acceptyed the renewal of my MTN internet contract because the sales people stated that reception will only improve. As i work from home I am reliant on my connection which in most cases are either non-existent or so poor ...
The reason for my call - loosing airtime evening without me using my phone. firstly i called the call centre 5 times, i was told that i have to be transfered to another department. on the 5th call thats when some1 actually helped. the worse part is waiting for some help an when you do get it they ...