Ineffective Call centre. My banking details have changed and i needed to update them, i called 808 and was on hold for over ten minutes per call that i made. I made not less than 3 calls today and now i gave up. Very soon they will be listing me as a bad payer while forgetting that since they went ...
L signed up for a 24 Month Contract with MTN for a Samsung 32 Inch LED TV Two and half months back, but my television has not being delivered and there is no update from either MTN ...
We have submitted a claim form for a cellular telephone which was during an armed. When we call 083 123 6084 and follow the voice prompts - we are told by electronic voice that the form has not been received - since 18 December 2013 we have submitted the form twice. When you press "0" to ...
I signed up for a 2 gig top up contract at R109 per month at the Sandton City Store. My first and second bill was for a subscription of R149 minus R10. Tried to log a query with call centre after the 13th of December 2013 and was constantly directed to the store. Opened a query with the store on ...
I buy a cell phone for my daughter from Edgars Clearwater on the 23rd December 2013, When we try to use the cell phone no network and she also cant make calls. The past week I took back the phone to Edgars to be checked. Now I receive an sms from MTN repair centre stating that it will cost R800.00 ...
I received a contract phone from MTN and a day later I called them and told them I no longer want the fone and then I called their call centre and one of their agents to me and said I should take it to the nearest mtn store then wen I got to the store they said contracts that were made ...