I did an upgrade with mtn at davernport branch in durban n was happy about the service but they did not cancel bis as I had blackberry n uograded to sumsung so from july I was being charged more that I should pay I november contacted the call centre n they promised to sort it out but they did not. ...
I reported MTN in December and this was the reply i got: Hello Unhappy73, Thank you for bringing this to our attention. I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the billing management ...
Rosebank MTN is where I got my contract with a Samsung galaxy Xcover 2, which I realised after 10 days it came with just 1 GB of built in memory the service provider refused to help me & said I have to send the phone in with the original packaging it could take 3 days up to 3 months to get my ...
MTN have been incorrectly billing me for data since the inception of my contract approximately 18 months ago. After a prolonged battle they agreed to pay me back and when I spoke with the call centre the operator informed me that the full amount was being refunded. However, when i received an email ...
I've received my R200 topup but no internet bundle of 150MB was included. ive downloaded 2 items of less then 40MB each and made 1 phone call. within 30 min I lost R130 airtime. This is a complete rip-off. Why should my airtime be deducted if I was suppose to have data on my sim. This is ...
I called in a to log a billing query as I was advised by MTN support data because my airtime was depleting from Internet usage whereas I have BIS, I was put through to the most rudest agent by the name of Mbalenhle Qhwabe she said with attidude, she wanted to go through some setting with me which I ...