I applied for contract on 3 January 2014 only received phone on Thursday 9 January after heavy arguments. I locked a complaint with MTN customer care untill now nobody followed it up. On Friday 10 January I contacted the sales person to tell him new sim card is not working. He said everything is ...
Hi i junaire jonas receive a phone, for exams from my Girlfriend 23/12/2013 and on the 27/12/13 the phone was faulty.when i take the phone back to consultant make if its my fault that the phone is not correct and they take it back and i wait from the 28/12/2013 till the 06.01.2014 for a other ...
Someone opened a contract with my ID that I haven't even lost. I called MTN to advise them on the issue. I was advised to send an affidavit & my ID copy and case number. Police advised they don't open such cases. I called 5 days later I was advised the e-mail address I sent my documents to is ...
I sent a mail to the call centre on Wednesday 8th of January (ref nr: 7549009) to receive a list of possible upgrades as I am due. It has been passed from department to department and no list. They said I can go on their website but the link is not responding and want to find out if there are more ...
I NEED MTN to stop distributing my personal information to third parties. i bought a laptop last year in august, the laptop opened the first day i dd my settings, user and pass word. the following day it was not working, so i called express telecoms the people that sold me the laptop, and they ...
Hello, MTN, remember me? Regarding REQ:3116367, I still do not have a new Samsung Galaxy Note 2, feedback or restored confidence in your "service". How would you like me to respond to that? Please, do tell. The only response was from the wrong local MTN store which I did not use because ...