The phone is at the shop but still not working called Rian on monday to confirm need a replacement phone because seems like you technician don't really know what they are doing cause the whole reason i took my phone in is bacause of a faulty battery an overheating please get one of your consultant ...
I have lodged several complaints with MTN SP regarding poor network/coverage in my residential area. I have followed up those complaints with Emails & 808 calls to MTN to establish progress, & are given reference numbers & feedback that MTN will get back to me within??? days. Ja ...
I applied for a new contract on the 8th of January. First off all I was informed that the contract which I was applying for does not exist until I showed Mbali the brochure which is stacked within the store. I then applied for the contract, whereby approval was given. I then asked Mbali if I could ...
On the 25-Dec-2013, I received a loyalty points sms, I had never used my points before. I used them to purchase an uncapped data bundle, received an sms confirming that. On the sms it did not say you needed to activate service, nor did I receive any further sms. I now have a 67000.00 Data Charge. ...
Good day. I sent in my phone for repairs on 6 January 2014 to be repaired. It is insured by MTN. It has a cracked screen, the battery is faulty, the charging port does not work and the charger doesn't work. They told me it would take 2-3 weeks time. Today I went to collect my phone (exactly a month ...
On 04/02/2014 I called MTN retentions to upgrade from a voice package to a data package to get a tablet. The request was logged (10 8852 897) stating that it will take 3 days to change the plan and thereafter the upgrade can be done. I have since been disconnected from the network. MTN says I have ...