I upgraded my contract in Nov 2013. Content charges (one for R5 per day and other R7 per day) were charged in November and December 2013 totalling about R105. I want this amount refunded as I never authorised them. ...
I have extremely bad signal strength at my home in Centurion and have reported this to MTN numerous times. I have had NO response regarding this whatsoever! We have 5 cell phones and 2 modems in the house - all with MTN because since 1993 (when I got my first cell phone), their service has been ...
This is a new feature. Every time you dial 200 to ask for a number you are subjected to an audio ad that is extremely annoying before you get through to the operator. The ad is loud, distorted and incoherent. please. we don't need this just let us go through to the operator. ...
I am having a huge problem on MTN were I am being sewed by attorneys for an account in the amount of R3000-00 currently. I have been asking for proof of this account from the attorney for the past 3 months I had an MTN account more than 2 years ago were at the time of upgrades I cancelled the ...
Thank you very much for getting back to me. My issue was resolved after i called in for the umpteenth time and demanded to speak to a higher authority. A gentlement by the name of Avinash from ur centre in KZN was very proffetional and polite. He dealt with the whole issue ever so kindly which is ...
Upgraded April 2013 to a Blackberry 9900, which was promptly sent back due to factory defect. Got it back and worked until December when the phone crashed. The phone was sent back to Mtn for assessment to which Mtn the REPLACED it with a refurbished Blackberry 9900. This was in December. This ...