Good day. I sent in my phone for repairs on 6 January 2014 to be repaired. It is insured by MTN. It has a cracked screen, the battery is faulty, the charging port does not work and the charger doesn't work. They told me it would take 2-3 weeks time. Today I went to collect my phone (exactly a month ...
On 04/02/2014 I called MTN retentions to upgrade from a voice package to a data package to get a tablet. The request was logged (10 8852 897) stating that it will take 3 days to change the plan and thereafter the upgrade can be done. I have since been disconnected from the network. MTN says I have ...
I purchased airtime via cellphone banking on the 4th of february 2014.i didnt get the airtime so i went to check via internet banking if i was billed and i found that i was.i contacted the mtn call centre and the agent said it is probably network problems but till today im still waiting for my 30 ...
In March 2012 I took up a contract with MTN at R369.00 a month. My request to the consultant was I wanted the data card package on a Top up option. She assured me that my contract will be processed as such. I received the goods and started paying my monthly subscription fees from April 2012. I ...
My husband and I opened an account 4 years ago with MTN and a few months later we went into the store to close the account because of poor delievery. This years january 2014 they called my husband to say that he is in arrears and that he must pay or they will takeit further and in shock he agreed, ...
THANK YOU ARMAND PIENAAR he gave me a 100%costumer service with a YES ATTITUDE wow! wow! wow! keep it up. U must give BEARS tips of how customers are treated. WELL DONE! ...