I had a very small cellular account with above company for 2 years. In November of 2012, they upgraded this account to a R500 p.m. account, without my knowledge or consent. Since then I have made numerous phone calls, sent faxes, e-mails and phone calls. Amongst the documentation I had to submit ...
In October I logged a call to get my Data reports. 3 call reference numbers and 4 months later still nothing from MTN. My data bundles has suddenly been disappearing. I have had the contract for 12 months, since October there is not enough data, while previously I was carrying it over. So they have ...
At my home residance my MTN signal is really bad. I dont even get proper 3G speeds of 42Mbps HSDPA If I dont get that speed then logically I wont get LTE speed. But on the MTN website it shows that where i stay I should get LTE signal and speed. I struggle to get 3G it just stay on Edge. And when ...
I have just had about enough of the service received. i have been a loyal customer for many years. first my banking details were captured incorrectly resulting in 3 returned debit orders. no follow up call from MTN until i called when i noticed my services were suspended. what angers me the most is ...
Logged a complaint two weeks ago the only response i got was on hello peter. No one bothered to call at least to tell me how long its gonna take or how far they are. I am sick and tired of this company, why should it be so hard for me to terminate your contract. ...
I have been dealing with Nicole Sidor regarding money been deducted from R. Botha's account for the account for number (083) 7799749. She was able to resolve an issue that MTN Fourways could not do n MONTHS. Now, after that issue having been resolved months later, the above phone number has been ...