It's been almost a month now and i am still waiting for my phone to be delivered. when i signed the contract i was told that it is just out of stock and deliveries are received twice a week so i will be contacted shortly. I signed the contract because the phone was advertised... why did MTN ...
Hi My mother has been debited by MTN from December, R850 She went to the branch in corner of Gardner and west street in Durban January the 5th and they said they will sort it out because there is someone who opened an MTN account using her ID number and this person has her account number as well, ...
I spoke to the above consultants, they had bad attitude with no patience, Sinegugu even dropped the line when I complained abt her asking for my cellphone number after I offered to her in the beginning of the call and she declined it with attitude, I work for a service company and I know what ...
MTN GRAND CENTRAL BRANCH IN CAPE TOWN is the worst branch that I have ever come across. From the sales assistants to the manager. The consultant who handles our contract is Wisahl, she is never available to talk to when one has a query or complaint and does not even have the professional courtesy ...
I have sent 5 -8 emails to customer care regarding unanswered emails and a serious query regarding the balance of my account. My last email was sent Thursday 30 Jan 2014. I am really fed up with Mtn!! I want a response on my email! You cannot treat a paying customer this way. I am through with ...
MTN claims almost R 9 000.00 from me, including an amount for early cancellation of my contract. They refuse to provide me with a calculation of how the amount for early cancellation is calculated, and they are unable to give me a copy of the signed contract for the latest upgrade. I was a client ...