Hi I have been in contact with MTN Since beginning of January to resolve my query on the fact that no data are loaded to my cellphone. Cellphone number 0835662924, No data has been loaded onto my account since inception of contract in February 2012 Subsequently I phoned in on the date that airtime ...
I am very unhappy as I had a problem with my Iphone 5. It is less than a year old and I was not able to charge it. I took it into the repair centre where they told me it would have to be exchanged with a refurbished phone and they were awaiting stock. I was told it would take about a week maybe up ...
I raised a billing query in December at the mtn store, and subsequent no action had been taken.i called the call centre reuqesting early termination fee for my contract, i spoke to a lady by the name of Portia Mukaswe, she gave an amount of R3072.38. she confirmed this is the amount i need to pay ...
Hi I logged a call with MTN Active on 28/01/2014. To date the query has not been resolved nor have I received any feedback. Can someone please look into this as it's outstanding for a week. ...
It is easy to from your customer when hiding in a call centre. I have reported a complaint on the 10/12/2013 that up to today has not been resolved even if on your system it says it has been resolved. The fact being that after almost 2months of struggling I finally got the data usage report from ...
MTN charges for "content charges" on my statement although I have NOT engaged in any activity to be liable for this. I received an item on my cell phone statement of R233.32 in October 2013 for usage charges. I inquired about this unfamiliar bill item at MTN and they informed me this item ...