I am very disappointed of the hassle that I have to go through just to do a Sim swop, I called MTN Call centre and they asked me the security questions; numbers I last dialled i gave it to them, the type of Plan am using I gave it to them, the type of Phone I am using and when last I recharged. I ...
My IPhone 5 has been in for repairs twice since December 2013, my phone will only b a year old next month. The phone keeps dropping signals and the Repair centre in Montague Gardens cannot fix it. Every time I collect the repaired phone I have the same problem. The consultant at the centre as well ...
My name is Zanele Mandlake and I recently entered into a contract with MTN. My cellphone number is 0823262206 and my account number is A4782631. I have been incorrectly billed an amount of R 2 300 even though I am on a Top-up contract, to pay R285 per month. I have been told that I need to forward ...
My contract expired 2013, of which I phoned 2 months in advice to cancel as soon as the contract expires. The month my contract was suppose to be finished my account was debited R229 not even the original R179 signed for. I then went into Oakfiels in Benoni where Marc Quinn tried to assist me, back ...
You responded to my previous complaint by confirming my complaint, and admitting you did not fix it despite claiming it was fixed. I am still not getting the data bundle that was supposed to be part of my contract. When I upgraded, the data bundle was included in the option I selected, yet you ...
I upgraded my Mtn contract at the begging of December of last to a contract that is less then what I use to Pay. Mtn then decided to double debit my account for December and January without even even letting me know. I then called them before the end of January asking them when my next debit order ...