On teh31/03 2013 me, my wife and two boy's went to cape Airport to go to JHB.At the counter we were told, we not on the system and i must go to inquiries, i went there, and back and there and back again still not sorted out. When i was gone my wife battled with the children, she asked a short guy ...
I emailed Kulula on 7 June and to date have still not had a reply to my email. The summary of my email was: 1.Firstly, as I was travelling for the day for business all I had was a laptop bag and a small sling handbag; 2.The amount and size of hand luggage that travelers are allowed on your flight ...
Because I fly quite often on Kulula, I decided to take advantage of their Kulula Moolah credit card. Went onto their website to apply and was offered a credit limit of R51 600 (far more than I want or need!). But when I clicked to continue, I got a message to say that my application has been ...
We flew back to Lanseria Airport from CT International on Saturday, 8 June 2013 on the MN 0476 flight. As we waited for our departure, the Kulula flight arrived. It was the first time ever that I saw with my own two eyes how an airline treats the next flight to leave as though is was just an ...
This is the third time I have highlighted the poor customer service and inefficiency experienced by Kulula. Everytime [URL Removed] comes back and says they have 'escalated' my complaint, but nothing happens. I do not know why they bother to respond on HelloPter as they obviously do not take this ...
I booked a flight today, paid and confirmed and within 2 minutes I tried to change the booking to a day later. Kulula wants to charge R342 for changing this booking and the ink isn't even dry yet. Is this not too steep? I understand there is an extra charge for flight changes but with the 2 minutes ...