Just arrived at Cape Town International Airport, checked in with [URL Removed] airline. Was informed about the new baggage policy where you are only allowed one bag (regardless of whether it is less than the maximum weight). I usually travel with 2 suitcases and was told I would have to pay for my ...
Checking in at King Shaka, with 2 dogs and parrot, for our RETURN flight home. Check in assistant says that she can not let the parrot aboard as they do not check birds in. She then calls her supervisor, Susan Buser. For the record, the parrot was checked in at Cpt, with Kulula and flew to Durban. ...
Last week Saturday I had the displeasure of flying with Kulula for the first time. We arrived at the Airport to complete chaos in the Kulula ques. We were sent from one check in counter to another and then to a 3rd counter that was unmanned! So there we stand with no one to help us. Eventually our ...
My husband and many others booked on Kulula flight (MN 0701) from Cape Town to Durban on 03/01/2013 at 10.35 a.m. had the unfortunate experience of a delayed flight, which eventually departed at 8.15pm that evening. There was no valid reason given and after a long wait a voucher for R65. was given ...
MY DAUGHTER WAS TO FLY BACK FROM CAPE TOWN TO JHB AND ARRIVED FOR CHECK IN - WITHIN - THE ALLOWED TIME PRIOR TO CLOSURE/FLIGHT TAKE OFF. SHE WAS DENIED BOARDING AND ON ENQUIRY AS TO WHY?? WAS COMPLETELY IGNORED AND WAS INSTRUCTED TO GO RE-BOOK.! PASSENGER =YOUNG ADULT WITH NO TRAVEL EXPERIENCE - ...
I approached Kulula in November 2012 about an idea I had - to ask my then girlfriend to marry me on our flight down to Cape Town. We were spending three weeks there on holiday so I figured it'd be the perfect way to kick off the holiday. Having mailed my thoughts to [Email Removed] I received a ...