Good day, on a flight to Cape Town, my husband and I shared a suitcase which were 31kg in total. At the check in counter they told us it was overweight (only 20kg allowed per person) yet we only had one bag and not two. You are not allowed to share the weight. Although we were in total under weight ...
I paid for a return fare on kulula. I missed my first leg flight to Cape Town due to a puncture. I came 40 mins late. I reported this to the kulula counter and was said I needed a new ticket at over 3000. I said it's too much and indicated I would still travel to the destination. I found a flight ...
Case number 16/05/2013/ Abigail Naidoo & To Whom It May Concern, I checked in my luggage with 16kg @ OR Tambo when I received my damaged pilfered bag it was weighed in @ 4kg @ King Shaka Airport with 2 Comair Reps as witnesses, I should have been re-reimbursed for 12kg, I got a check for R1100 ...
I flew from CT to Jhb on business. I left CT on Fri 14th and returned via Lanseria on 18th June. When checking in at CT airport I had a carry-on bag, a camera bag and a very small handbag. My carry-on bag was not weighed and the number of bags were not queried at all. At Lanseria airport yesterday ...
My family (6 persons) was traveling with [URL Removed] flight MN925 on Friday 07.06.2013 and 3 of their suitcases was damaged/broken very badly! How is this possible, one family and 3 of them with damage? They was traveling from ORTambo to George for my daughters weddings, paying thousands of rands ...
I made my booking with kulula on 15 June and got a message saying my credit card didn't go through. So I tried again, same message. So i made the booking on another card (visa). That doesn't go through either. So clearly there must be an issue with their system or the bank. As it's a long weekend, ...