I called the europcar call centre to confirm my book who advised that if I use a debit card my deposit will change from R4400 to R7700. Thank good for the call or would have been stranded. This far exceeds my budget and I do not think it is far to be penalised for not choosing to have debt. The ...
After I had waited about 6 months for a new credit card and numerous telephone calls to them, I had to lodge a complaint about the service, then only I received a new card. After receiving the card, I requested the pin number and were told that it will get posted, up to today I have not received ...
Sure, flights get delayed, but twice in one day?? I booked in online, got to the airport and the "drop off bag" line was so long. And guess what..? Only one staff member was attending to everyone. The book-in was going to close in 10 minutes and there were still a lot of passengers to be ...
To whom it may concern My name is Rudi Norval. Reference number EVGHKB I was supposed to fly to Cape town on Wednesday the 29th of May. I couldn't get out of meetings so I had to fly the next day which I paid telephonically. My return flight was Saturday the 1st at 11h45. When I got to the check in ...
MRS Leann Siebrits is the most valuable asset to comair cr. Prompt and lightning feedback to passengers all the time unlike the marketing department of Kulula. Very honest and transparent to passengers with regards to any discreprancies. I am proud of you MRS Siebrits. Well done. Keep shining. ...
Good Day, This is an email of complaint. My flight was booked for 7th June 2013 18:10 from OR Tambo to King Shaka Airport (MN641). I received an email at 10:00 this morning saying the flight would be delayed out by 50 mins and departure would be at 19:00. Now I received an email that says my flight ...