Earlier this year, hubby bought 2 tickets to Cape Town to attend the wedding of a friend of ours. He made the mistake of buying both in his last name instead of 1 in mine. I have decided not to change my name and I kept all my documentation in my maiden name, all my documentation was in my maiden ...
A mother of a two and a half year old, who is also pregnant, was disregarded when struggling with check in. She on numerous occasions requested assistance with her hand luggage. We stood and watched the unconcerned staff. We will inform all travellers about this. What struck us all was the attitude ...
I booked a flight from Durban to Lanseria on May 14 but when I got there to check in, I was told that the plane was full and would have to fly the following morning. How on earth do you take my money, over book your flight and then not bother to communicate with me. It was the last flight out and I ...
I am utterly in shock to find out that I am paying R800 on interest on my card and R400 on card fees. I have called the Kulula line and unfortunately was not given a break down of this. It cannot be possible that I am paying R1200 a month on interest and card fees. Please can someone contact me ...
I am booked on a flight to George for the Knysna half marathon and recently injured myself so I can't run. Tried to cancel my Kulula flight, only to be told that there will be a 75% cancellation fee. HOW ON EARTH CAN THEY JUSTIFY A 75% (SEVENTY-FIVE) CANCELLATION FEE? With 5 weeks to go they will ...
I had booked a return flight via [URL Removed] from Johannesburg to Durban and then Durban back to Johannesburg. All went well with the JHB to Durban flight but by accident I had clicked "July" as opposed to "June" on their drop down calendar. I called their call centre number ...