Went to king shaka to checkin was on 21:55 flight but kulula cancelled it and did not inform me. this lady gave me feedback as if this flight never existed but then when i gave her the printout she called her superior. I have never had a problem with Mango, SAA or any other airline but kulula keeps ...
I AM STILL WAITING FOR ONE OF THEIR SO CALLED TEAM LEADERS TO CONTACT ME REGARDING MY PROBLEM WITH THIS AIRLINE BUT CLEARLY THEY DONT CARE ABOUT THEIR CUSTOMERS THAT USE THIS AIRLINES... BRAND DAMAGING TO SAY THE MOST... REF 1096266 ...
I filed a complaint to Kulula's 'feedback' email about a date change that was charged double on 17 April I had to change a flight for my Manager, and on the website it showed R680, but R1200 went off his account. What a rip off! On Mango they charge R150 changing fee! I was told that I ticked both ...
Since yesterday i have been trying to get some kind of customer service, below is a message i posted on FB after no reply to my email. I have been clicking pay pay pay on your website trying to buy tickets, I keep getting an error screen "Oops" I then checked my credit card and I see it ...
After collecting my boarding pass at the check-in desk, passing through the boarding terminal, then through the boarding gate without any problems, I proceeded to board the plane. One of your flight attendants that day (Reagan) then decides to make a spectacle out of me on the plane, accusing me of ...
On 25 April 2013, I needed to book tickets to PE for my husband for 6:30 in the morning so I did the booking online and put in my card details. It processed the payment but there was no confirmation and I had to get him on that flight for a meeting in PE so I tried again and it took the money again ...