We booked a Cape Town-Lanseria flight online on 13 June. The credit card payment option failed (Absa subsequently said that the reason was a Kulula system problem) We then paid by eft within 1 hour of booking. The eft was Absa to Absa, so it went through immediately. We believed all was well as the ...
I flew to EL from OR Tambo at the end of March and had no problems at the Jhb airport. However, when planning to return on Sunday 31st March, I first received an email stating that the flight was delayed from 18:00 to 18:40. I rearranged my plans and arrived at the check-in desk at 18:10 promptly. ...
I was advised against flying for medical reasons on the weekend of 15 and 16 June 2013. I called reservations and asked to change the booking. That was done professionally and well. My complaint is the amount the change penalty came to - over R1000-00 against an original return ticket cost of ...
Last night, after buy tickets online with Kulula on THEIR website, I proceeded to check my balance in my bank account. I was horrified to watch almost 80 000 Norwegian Krone disappear infront of my eyes as the Kulula website made multiple deductions of 10 000 and 20 000 NOK until my account was ...
Dear Sir/Madam, My family and I are frequent Kulula flyers and yesterday my husband booked tickets for the entire family to fly from Jhb to Durban. The total cost for 4 passengers was approx R7500. We had searched all flights from both Lanseria and OR Tambo and finally settled on flight from OR ...
I flew in from Cpt on the last flight to Jhb & after feeling very ill with flu, departed from the plane and went to my car to leave the airport. After realising that my brand new iPhone 5 had fallen below the seat where I was sitting, I rushed back to the Kulula counter & was told by the ...