AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Sales person not knowledgeable on product | #43371

Vodacom
Sales person not knowledgeable on product

I was sold a contract on a Samsung Galaxy Note II LTE 4G, to only discover that 4G coverage is not yet readily available. I therefore battled with my phone for over a week having no signal, just to find out that the settings need to be changed back to WCDMA in order to get network coverage.

I am paying more for the LTE 4G contract without having the actual benefit.

Thandeka clearly does not know her products.

Date:

Company: Vodacom

Country: South Africa   City: Greenstone - Vodacom 4 U

Category: Telecommunications

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