AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - POOR CUSTOMER SERVICE | #320237

Vodacom
POOR CUSTOMER SERVICE

I get the following email from Vodacom today: (But I'm aware that my upgrade is only in November - Thinking maybe Vodacom approved an early upgrade)

"Dear Valued Customer,

Great news! Your cellphone number, 076 is now due for an Upgrade.
Upgrade today from the comfort of your home or office. Do it online and we'll make sure you smile with FREE next-day delivery to your door*

I obviously login and get told that my number is only due for an upgrade in Nov??

So why the send me an email saying I can upgrade NOW!!!??

Poor Administration!!!

Date:

Company: Vodacom

Country: South Africa   City: Cape Town

Category: Telecommunications

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