My problem is unknown to all at vodacom. Firstly, the technical guy i spoke to for a few days was very efficient and friendly. My problem is that i keep getting sms's saying i have missed calls. Calls go straight to voicemail, even though i have full signal.. This happens almost every Day! At any ...
I got a call from Game stores saying that a suspicious looking man tried to upgrade on my account, I immediately called Vodacom to inform them not to go ahead with any upgrades on my account. A week later the same thing happened and I went to Vodaworld to ask them to put a note on their system ...
On 8 November I signed up for the iPhone Pre-order and after receiving no phone call, similar to other complaints I contacted the online order department myself. The order was completed at this point and I was pleased with how I was handled by the call centre and all interactions. I was told I have ...
After being a loyal customer to Vodacom for so many years, vodacom decides to send a paying customer to legal. According to them I defualted on a few months. I have a contract in place and a debit order which has been debited every month. There is sufficient proof that the account payments have ...
The Vodacom Shop in Nelson Mandela Square (Sandton) was contacted to do my cellphone upgrade to the new iPhone 5S 16 gig. I have to use these stores due to a trade in that wish to do. I was told by the sales consultant that they have stock but it is reserved for new customers only. Where is the ...
I ordered a iPhone 5s on the 11/11/2013 and wasn't promised delivery on the 18/11/2013. that day came and went... i phoned every day to find out when it was going to be delivered and promises were made for the 21/11/2013... i phoned ram and vodacom and everything was on schedule and they said i ...