After lodging an complaint earlier this week I was contacted by an consultant at Vodacom and assured that my complaint will be attended to and resolved as soon as possible. It's been a week since I received my phone from Ram couriers and my number is still not ported as requested. The agreement was ...
Good day, I have been with vodacom for years, in fact I still have several contracts with them. Recently one of my cellphone contracts reached its end and I needed an upgrade. No information was available online for upgrades so I went to the Kolonade branch were this contract originated. I have ...
I have a contract expiring in December. I called the cancellations dept. to cancel the contract as I no longer require it. They were experiencing high call volumes yet all was completed within 10 minutes and I was emailed the cancellation letter which I thought was great! Thanks for the efficient ...
Booked my Blackberry cellphone in for a minor repair quote at Midrand on 15/11/2013 and was told that I would get a call on Monday for repair cost. After 7 days passed and still no call/news about the status of my phone I decided to call the customer care centre today (Carolyn) only to be told that ...
Ok I made a mistake I gave the incorrect number (one digit wrong) I called the call centre and they informed me I had to call the number and ask them to transfer the airtime back to me. How ever the number does not exist!! I called the call centre back to inform them and ask if they can do the ...
Well well no respond from you this will make my payment much easier this month and that would be no payment of R1400 to you you will debit it from my account and I will get it back you will sort out my previous complaint that is not done you will bot receive any further good payments from me as I ...