After my last complaint and not getting anything but a mail to say I must contact their repairs department, the phone is finally fixed. But I now they tell me that I cannot get my R99 back because I waited too long to bring the phone back again, this after my husband phone them and I placed my ...
After 2 helopeter complaints vodacom got back to me and still not solving the usu 1) they did not answer the questions I had sad they will look in to it and 2 weeks gone by no respons 2) very persistent to get their payments but not wanting to give service 3) do not notify you of additional charges ...
Goodday, I raised a query on the 20th of November 2013 with the Call Centre, who told me to basically just pay my bill, although I am disputing charges on my Account. I escalated the complaint to Moenier, regarding the incident. but I have not been contacted or received any feedback as yet. I have ...
I wanted to buy a 5 G promotional data bundle. This was not an option on my internet banking therefore I bought R 399 airtime so as to convert that to the 5 G bundle by the *111# service. When inserting the sim card in my phone and doing the conversion I immediately don't have adequate funds... I ...
So my phone saga with Vodacom and now recently Cellucity still continues. After realizing that they billed me for a phone they couldn't fix in the beginning. Vodacom instructed me to hand in the phone at Cellucity. I did this and was then told I will be refunded the money that I paid for the phone, ...
I opened an account for my Ipad it is a My gig 3 Top up and i opened it on the 19th of November, i had to pay the full amount for the 3 gigs and only got 1.2 gigs as they say its pro rata or something, but the next morning all of the1.2 gigs of data is gone. I then went to Vodacom in Lichtenburg ...