Your sales assistant Danny who just gave me the worst assistance after I asked a simple question has just affected my really jolly mood. The manager Bates showed no sympathy regarding me being upset. I really wish I could cancel this contract and stop supporting this poor customer service levels!!! ...
A year ago I reported on Hellopeter the poor cellphone coverage we experience in Secunda and not a thing was done since, to improve the situation. I get a monthly electronically pre-programmed SMS message saying: We are aware of your problem and our engineers are attending to the matter. I have ...
I am the breadwinner and totally dependant on internet access. I moved to an area with very weak connection in January 2013. I live in a security complex and most of the occupants are Vodacom customers. One of them lodged a complaint early in the year and a VodacomTechnician came to test the ...
I've ordered a new Nokia Lumia 925 online this morning and tried co confirm the order, bur received an error VAS Mandatory invalid. I'v been phoning and have been put from pillar to post with no one actually helping me. I'm dissapointed as I would like to know the status of my order and as ...
I recently found out that I have a default under my name in the ITC, courtesy of vodacom. The problem is I have never had any contract with them. When I called I was asked to send a copy of my ID and an affidavit stating that, of which I did, on the 1st of this month (November) already. Last week I ...
Ive recharged (R29) thrice since this Sunday and each time the airtime only lasts at most a day. I called the call centre on monday morning to query and was told that i had my internet on the whole night, no further investigation was done. Even though ive never had this happen before. i recharged ...