Hi Pet I'm had problem of touch screen on contract phone (sony ericsson T), I could not use it because due to screen not responding, I took it to the vodacom store on 07/10/13 at greenstone, they booked it in for repair, ref 9261106 was given to me and I was told that it will take 3 to 4 weeks. ...
Apparently I am on contract with vodacom... No idea how as I never even applied never mind signed for this... So many people have to me about this, one even telling me Vodacom has no supervisor at all at vodacom... If I don't hear from vodacom within the next 24 hours I need to take further action ...
This is the 3rd time that my phone is gone for repaires. Its been over two weeks and I still dont have my phone back. Im fumming. Seeing red. Beyond angry. Please keep the phone, Im not waiting another day. Let me know which branch i can go to in order to collect a NEW device. TODAY. ...
I initially signed a contract incl of BIS (free for 24 months). after I called in October to load BES and again 2 days later to cancel BES (as it was not working) I noticed that I'm now being charged for BIS. I called 3 times to resolve the issue and am now tired of being promised a call back or ...
I know I am wasting my time as Vodacom think they can treat you as they please. Since January i have had to go and take in my blackberry many times and ive been given reconned one's on and on it goes. The last time i was promised that next time i'd even get one out of the box - agh please. I send ...
I have been a Vodacom Platinum customer for a few years now and have been due upgrade since June 2013. I have been waiting for the launch of the iPhone 5C to upgrade. On Friday last week (15th Nov) I called 0821903 to complete the upgrade. The assistant emailed me the necessary forms to sign and I ...