When I sent my phone away in May 2013 to be repaired I received a refurbished phone in return. I know this due to the fact that the refurbish sticker was still attached to the handset. There were a few issues with the unit that sorted itself out in the beginning, so I let it slide. I told this to ...
On 8 November 2013 I handed my contract phone in at Vodashop Knysna with the following problems; faulty keypad & trackpad/Joystick. Almost two weeks later when I called them they told me that the phone charging pin has been damaged and that I had to pay R1881 for a replacement device... 1. The ...
Cant believe how out of love I am falling with these guys Moved into a new home in July and noticed I have no reception. Logged the call and was told that they needed to put up a tower on top of a church and that was indefinite so no reception for me at home I was hunting for a phone for the missus ...
Good Day I've purchased a Blackberry Z10 from Vodacom upgrades last week Tuesday I received the phone, the phone has since been switching off & rebooting 3-4 times a day. I logged a complaint on Monday Ref No: S3-T6678-8BOU. I am still awaiting feedback from Vodacom. I mean what kind of blady ...
I bought a Samsung S4 on contract with Vodacom in about August of this year. About 3 weeks ago it started giving me problems with the tracking pad, the battery not charging & the screen rotation. Sent it to Vodacom Bayside & from there it was sent to their "repairs head office" at ...
I have checked my bills and have phoned Vodacom customer service on the 14-11-2013 ref S3-T611E-E3L2Q as I am sitting here typing I am still on the phone to them and now a team leader will be contacted. I have bill of R2367 which R1548 is a data bill which generally is round about R70. I have ...