Device: Vodafone Mobile WiFi 48A656. I signed a data contract with Vodacom in December 2013. Most of the time I cannot access the Internet on my laptop because the connectivity is 'limited'. Sometimes I'll be connected for a period of time when suddenly the connection reverts to 'limited' and then ...
I cancelled two Vodacom contracts in December 2013 via the cancellation call centre. Both cancellations where done in one call but only one has actually been cancelled, i am still billed for the other. The calls are recorded so verifying the cancellation should not be a problem. My cancellations ...
I sent my phone in to Vodacom for repair over three weeks ago. It is still under warranty so i was expecting it to be fixed and returned by now. However when Vodacom opened the phone they claim that the phone was missing screws. They have proposed that I have two solutions being that i either pay ...
I went in on 6th Dec 2013 to get my phone, torch 9810, repaired. The first thing they told me was that the phone was blacklisted, which I didn't do, so i must UN-black list it before i can get it repaired. i didnt have time to sit on the phone and dont have a fax machine. Imraan then stepped in, ...
I did an application online for a contract with Vodacom on Thursday 30.01.2014, a consultant phoned me and went through all the steps, asked all the questions for the process to start. I received an SMS with a reference number while I was on the phone with the consultant. Just before the ...
I have to date not recieved a statement after having requested it be emailed to me 5 times then I recieve a test statement today promising my actual statement will follow shortly aaaand... I am still waiting yet when checking my bank statement I have been billed 1028 rand... 200rand more than what ...