In septembe last year (2013), i updated a contract which included taking a nexus 7 tablet. this year january 2014 the tablet stopped turning on even when fully charged so i returned it to vodacom - this is barely 4 months into a 24month contract. i was told by vodacom to deal direct with a third ...
You know the most most critical and important thing in todays world of business is afterservice. I had endless probs with a vodacom contract, went on hello peter last year but the guy who assisted me was buyest and delayed with his service. Last month i had an issue and went on hello peter and the ...
In December 2013, I signed up for a Vodacom data contract (to be added to my existing data contract) - 2 Gb per month, then at R89 a month. Nearly two months have gone by, during which I have had to exist on prepaid data bundles. And still no sign of my promised data package. Vodacom in breach of ...
My contract expired in Dec 2013 and I asked Sandile to convert my no to prepaid. I was told that Dec 2013 would be my last dr order but I received a bill for Jan 2014 for airtime that wasnt loaded and for a micro sim which I didnt ask for nor receive. I called to query this on the 24jan and spoke ...
Device: Vodafone Mobile WiFi 48A656. I signed a data contract with Vodacom in December 2013. Most of the time I cannot access the Internet on my laptop because the connectivity is 'limited'. Sometimes I'll be connected for a period of time when suddenly the connection reverts to 'limited' and then ...
I cancelled two Vodacom contracts in December 2013 via the cancellation call centre. Both cancellations where done in one call but only one has actually been cancelled, i am still billed for the other. The calls are recorded so verifying the cancellation should not be a problem. My cancellations ...