My account was soft-locked at 24:00 last night (04 Feb.) due to a calculation from Vodacom Accounts Department FORECASTING that I will exceed my maximum allowance by the end of Feb'14. My debit order for Jan'14 went through on 31 Jan. I only found out my account was suspended / blocked when I tried ...
I am done with Vodacom!!! My fianc? got me a blackberry on contract 14 months ago. Since day one I have had endless trouble. I took it in to Vodacom repairs at eastgate in about June/july 2013 because it just kept switching off. I sat without a phone for 7-21 working days as their loan phone can ...
Mine & my son's BlackBerry went in for repairs 3 times last year in the space of 3-4 months. Finally Vodacom decided to give us "NEW" BlackBerry handsets. However both mine & my son's BlackBerry's still have the same problem they both initially went in for, which is it switches ...
I spoke to a Vodacom representative last week about my cellphone upgrade. A few days ago I got a call from the courier saying that my phone had been sent to Observatory in Johannesburg instead of Observatory in Cape Town, and it is IMPOSSIBLE to get a hold of someone in Vodacom to speak to about ...
I called Vodacom to request an invoice and the Agent put me on hold for more than 40 minutes. I requested him to transfer me to his supervisor so that i can lodge a complaint and he hang up on me. ...
Me and my hubby went to upgrade our laptop package. Wen we got there we asked the person helping us if there is going to be any hidden costs to the upgrade. He said no. When we started the upgrade we asked alot of questions to make sure we get what we are looking for. Somewere in die middel of ...