I have never ever seen a manager treating his employees and customers so bad and inhumane as Thomas in Newcastle, he has got no people skills and no customer skills. Furthermore he is known for staff turn around because he is scared they learn to much about his garage and private business. Therefore your company has lost people like Juandre, and his team.
He belittled his employees more than once whilst customers have to feel uncomfortable listening to him. He manipulate your system to suit his needs and gets away with it!
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