My wife reported this query over a month ago and still nothing. Meanwhile her account jumps from the average of R950 on her contract a month and now it is R4600. This is impossible! No one can help, neither coming back to us! I want someone senior to address this ASAP. This will not be left here, I ...
JOB 950-9666 31 May 2013 - Upgrade contract New Phone: HTC One 32GB June 2013 -> Dec 2013: Brilliant phone, no hassles with software/hardware 24 Dec 2013: Plug phone into HTC charger, after a few minutes smell a burning odour, the mini usb connector on the phone is melting!!! Unplug and damage: ...
Good day My name is Constance am not impressed by the service i got from Vodacom. I have a contract with Vodacom and they charge me R100 every month for data bundles i receive. The past 3 months i have been charged more than they suppose to and when i complain about it they tell me i have ...
Having been a Platinum member for quite a while due to work travels, i was given upgrades yearly, and now that it dropped below that amount Vodacom puts an additional 2 years until my upgrade making it 3 years, and they are also completely unwilling to explore options to split payments between ...
My contract with Vodacom is up in May 2014 so I called them on the 5th of Feb to find out if I can cancel early as the CPA law says you can cancel a cellphone contract early with 20 business day notice and a cancellation fee of no more than 10% of the remaining contract fee may be charged as a ...
After my last complaint Elroy from Vodacom phone me and solve my problem with my account for which I'm very gratefull but then he promised me for the inconvience that he will give me R200 airtime and 1 gig of data for 6 months on my no: 0825795489. Up to date I have not received any thing. ...