I am a new client to Vodacom. I signed my contract just before Christmas. I took over my mobile number from Virgin Mobile. I had my number for years. My personal number I dont give out easily. Privacy and not to be desturbed is very important to me. Since the day I joined Vodacom I have however ...
I am highly upset with Vodacom, I will NEVER TAKE OUT A VODACOM CONTRACT IN MY LIFE AGAIN, I AM CHANGING OVER TO CELL C WHO PROVIDE MUCH BETTER SERVICE AND ARE CUSTOMER CENTRIC. I had not made a payment on my acc for 2 months as I was retrenched in Sept 2013. I called on SAT 4 Jan to settle my ...
I've taken out a new contract in October 2013 on a Smart S package. On taking the the contract i was promised by the sales rep that I will receive 1 Gig of data (Free) every month. For the 1st month i was Invoiced over R 2000 for data usage. When i called Vodacom to query this they stated that i ...
I cancelled my Vodacom contract about two months ago at one of the Vodacom stores in Canal Walk- requesting them to make it a pre paid number. As I used this phone for work purposes, I still need the number for internet banking etc. On 31 December 2013 I saw that the phone is saying " no ...
My husband got his cellphone on the 27 Dec 2013.We had to return the phone for out of box guarantee the 30th. Response time is 3 days. On the 6th Jan 2014 I phoned and Ruan advised the original salesman is on leave. On my request who is then to help me he rudely said he have to phone back as he is ...
I recently took my Blackberry 9300 in for repairs and I have received such bad service. Phone was handed in - 16 December 2013 at Vodacom 4U Clearwater Mall, Book in Request form was completed and full description of fault on phone was specified being trackpad not working and phone oversensitive to ...