I signed up for a 2gig top-up data account. The consultant, Mbali Masango, at Vodashop Brooklyn says that a top-up contract was activated, but i received an open account. My account is now blocked, and i have to pay the outstanding amount less than a month after activation. ...
On the 30/12/2013, I purchased 1 gig data bundle and was activated, however only 400 Meg's were allocated. Despite numerous phone calls and promises of calling back, not once did Vodacom called me back. 20 days later they allotted my 1 gig. On the 1/1/2014 again I was charged for 1 gig and ...
I had lost a phone in 2012, before that I had an advance of 12, wen I got a new phone later that year? I realised that I had been barned from using advance, since den I hv bin trying soo hard 2 gain my reputation 4 2 years now, and im still barned, I buy almost 300 airtym per month but yet when I ...
In mid november 2013 i purchased an apple iPhone 5s gold which i paid almost R6000 down payment for the device on the Vodacom Uchoose Smart M as a renewal on my contract My package was migrated on the 28 November 2013, however became a huge disaster... My contract was allocated with mins and ...
I am due for an upgrade and received a call about a month back, i was in a meeting and requested to be contacted the next day. I was very interested in the deal or upgrade as all contract changed. This call then never occurred so i left it at that. Today 6 Jan 2014 around 3:30pm i received a call ...
The girl shouldn't be working at a customer service desk when she can afford to be rude to the very customers who ensure that she gets paid at month end. She was outright rude and unhelpful, she should have stayed at home if she was going to have a bad day and take it out on customers. I suggest ...