On the 14the December 2013 i took my black berry to Vodacom repair center in greenpoint, i had told them that my phone was working and that it was just loosing network when i am only in Gugulethu where i live but once i am out of gugulethu it would work perfectly, so they book it in on the 19th i ...
I was on the que for 3hrs to upgrade my phone and the shop was not full... almost an hour per upgrade that is rediculous... it goes to show the systems they use are not working... its really bad... vodaworld vodacom... worse of all the phone i wanted was not loaded on the system, waited another ...
I have had the phone for 8 months. The phone has been in for "repairs" 3 times (for a total of 2 months out of my possession). It is now suffering from a problem similar to the one resolved by the previous repairs. This is unacceptable. I want a replacement phone. 3 weeks in the screen ...
We ordered a phone online prior to Christmas. We accepted that it would not happen during the Christmas/New Year Period! Now we have not received any feedback in the new year. We get notification that our query would be handled within 24 - 48hrs, but no feedback! There is no number to phone and no ...
My wife upgraded her top up package on 6 Jan 2013. According to all our bills her previous package included full BIS. So we DOUBLE checked that the new package will also include it. As soon as we tried to set up the new phone, we realised that the BIS wasn't connected. So I had to go all the way ...
Well i am in a contract with Vodacom, a step up contract i get allocation of airtime every 1st day of the month, what happened this month i did not receive my airtime and i called to the call center on Thursday the 2/01/2014 and was told matter is escalated and will be contacted within 24 - 48 ...