Hi i have been with vodacom for the past 8 years and NEVER once did i get a ridiculous contract that was not properly explained to me. I was told that i will be getting unlimited bbm texts and messaging, but im still getting charged for it i use twitter, bbm and whatsapp only so how the can my bill ...
I have been with VODACOM for more than 20 YEARS. When we upgraded my daughter's data contract Vodacom put another number (data contract) to my account. Due to this incident their has been huge amounts of data usage on this number. I have not signed or agreed to this additional contract to be added ...
As I thought that my nightmare with vodacom was finally over from October 2013, due to their appaulling service they still deducted money from account. In October they deducted the money and I had to go the bank to reverse it, In November again they still deducted money from account. I called the ...
Service from Vodacom is yet again found completely lacking. I called about not receiving additional data (500mb a month for 24 months on the iPhone 5s) that I should have been getting on my contract, as is clearly stated on the website. I contacted the call centre on 20 December 2013, after which I ...
I am absolutely disgusted that I have to resolve an account dispute at my expense and time. I have been shunted left right and centre between different departments which I have had to call, incl being told I have to call Cellucity to resolve the account dispute, but what puzzles me is that my ...
On the 11th of November 2013 I requested a pre-mature cancelation quote form from Vodacom and filled it and made the payment as stated on the form via EFT. Few days later I was in contact with Vodacom and they informed me the cancelation is in progress and they can see the money paid by me is ...