I have been living in Royal Ascot, Milnerton, Cape Town for 2 months now and since the very first day I have had the worst possible experience with my Vodacom reception at the house. It is the entire area that is affected and I am unable to receive or make calls while at home and the data reception ...
I have become the latest victim of where 2 upgrades have been successfully completed without my consent. Can Vodacom guarantee the safety of its customers information? This has a financial implications, and its breach of contract I followed process to report this issue and faxed police affidavit in ...
Sometime this year I experienced problems with my cellphone (White Blackberry 9900 Bold IMEI No:351504051264055) & returned same to your store for repairs. A few weeks later I received a refurbished cellphone (Black BlackBerry IMEI No:35150305612553). This refurbished phone which I received was ...
I have had my vodacom number since 2006. It was always a pay as you go, and everything was fine. About 3 months ago i was told that my 'application' to upgrade it to contract has been approved, and it is now a R49S. That seemed harmless enough, and I accepted. I have never received any statement, ...
After many complaints and lots of my time and money wasted and sending my phone in for repairs numerous times, Vodacom eventually gave me another phone - as my phone is still under warranty. WELL this is the catch: I got given a "new" phone which lasted just over a month and here I go ...
I have a vodacom handset, it fell and broke. i tried to claim under my vodasure insurance and they rejected my claim reason being that the sim card was in a different phone. the sim card WAS in the phone that broke at the time but vodacom is denying it. i dont know what to do? the call centre was ...