Some one asked me to recharge their account and I only found out that the account was no longer in use after recharging the account after that I contacted the call center in hope that they will help me transfer the amount to the correct account or in to my account, only to be told that Vodacom will ...
I have been trying to reactivate my sim card for the past month now. I went to Vodacom Middelburg Mall and the consultant gave me a form to complete and told me I can send it myself to the e-mail address and fax number on th form. I also then purchased a new simcard. After I sent it in I waited ...
My account was soft-locked at 24:00 last night (04 Feb.) due to a calculation from Vodacom Accounts Department FORECASTING that I will exceed my maximum allowance by the end of Feb'14. My debit order for Jan'14 went through on 31 Jan. I only found out my account was suspended / blocked when I tried ...
I am done with Vodacom!!! My fianc? got me a blackberry on contract 14 months ago. Since day one I have had endless trouble. I took it in to Vodacom repairs at eastgate in about June/july 2013 because it just kept switching off. I sat without a phone for 7-21 working days as their loan phone can ...
Mine & my son's BlackBerry went in for repairs 3 times last year in the space of 3-4 months. Finally Vodacom decided to give us "NEW" BlackBerry handsets. However both mine & my son's BlackBerry's still have the same problem they both initially went in for, which is it switches ...
I spoke to a Vodacom representative last week about my cellphone upgrade. A few days ago I got a call from the courier saying that my phone had been sent to Observatory in Johannesburg instead of Observatory in Cape Town, and it is IMPOSSIBLE to get a hold of someone in Vodacom to speak to about ...