I was mistaken to think that Vodacom will redeem themselves after I logged my complaint via Hellopeter. I had a 29 minute telephone call conversation with a very nice lady by the name of Lomarie on Saturday 01.02.2014 and I thought great now my problem will be resolved, but to my surprise 4 days ...
IVE JUST HAVE TO COMPLIMENT LERATO RAMADIRO ON HIS OUTSTANDING SERVICE! FROM THE MINUTE I WALKED INTO THE STORE I WAS HANDLED WITH FRIENDLY AND HELPFUL SERVICE .. I WAS NOT IN A GOOD MOOD AS MY BLACKBERRY WAS A WEEK AGO... LERATO'S EFFICIENT SERVICE QUICKLY SORTED ME OUT WITH MY UPGRADE AND SIM ...
I purchased BIS on 02/02/2014 and received an SMS informing me that it would expire on 04/02/2014 and that R59 had been deducted from my available balance. BIS is meant to be valid for 30 days. As per the SMS, my BIS expired during the night. I called Vodacom's Customer Care this morning and was ...
On the 20th of January I sent through documents to vodacom to transfer ownership of my cellular contract back into my name. I was moving to a new company so my previous company no longer had a need to pay for it. On the 22nd of Jan I got a response from a certain Simon [Email Removed] requesting ...
I intend buying a cell phone for my son and Vodacom is currently running a TV ad for a Blackberry @ R100 pm including BIS. I telephoned the Customer Care Line & Direct Sales and no one knows that I am taking about. How is it that Vodacom advertises a product or special which is not communicated ...
Since I first wrote a report on Hello Peter on the 14th of January nothing has happened. First their response was useless, the email the provided me to log the complaint, was the email address I used when I have complained about my faulty handset. They also gave me a number to call... when I phoned ...