Vodacom allows you to upgrade on 22 months but they don't tell you that your 24 month contract still exist till the 24 months is over, that means with every upgrade on 22 months you "own" them 2 months if you upgrade 3 you "own" the 6 months that means your contact won't end 24 ...
I booked in my phone on the 24th of December 2013 for repairs, I still haven't received the phone back from Vodacom repair center. I received an sms on the 28th of January 2014 that the phone has been repaired at the Sandton repair center, and till date it hasn't been delivered to Vodacom outlet ...
I called to request a cancellation quote and the lady just said she will lose her job if she gives me info so before i could ask her to call my husband she cut the call on me ...
I Had a issue with my S4 in November where the phone was giving me issues with getting very hot and battery not lasting. I took the phone into Vodacom Repair Fourways Centre in November 2013 where they replaced the motherboard and battery on the phone. I got the phone back and after a few days ...
A upgrade was done on my account in December, when i was told in January i lodged a Service request for investigation. No one called me to update me on whats happening till today. i had to call every 2nd day to ask and still got different responses from their 0821959 call centre, i was told i would ...
5th February 2014 The South African National Consumer Commission, Cc: the Manager Edgars Menlyn RE: Vodacom Contract for Galaxy Tablet. Edgars Menlyn Invoice dated 8/09/2013 01660 00223 012209 Please pardon me that I am explaining this matter in Afrikaans it is easier to express it in my own ...