Early February I ordered a 3 gig top up package on the Vodacom online site, the call centre contacted me and I spoke to Josh, he convinced me that on the package it would be better to take the B2000 router as it is LTE and quicker and only 50 bucks a month more. I took it. The modem and all was ...
My cellphone got but I was due for an upgrade. I received my new Nokia Asha 302 phone and went to Vodacare Canal Walk to do a SIM swap. I did the swap, paid the R64, waited 3 days. I inserted the new SIM in phone, but I could not access the internet, everything else worked, calls and sms. I took ...
I have never experience such poor service. My friend came to SA fresh from the UK and could not open an account. Vodacom in returned said that i can add him to my account and the 3 months later when he can produce 3months bank statements we'll be able to transfer the account into his name. When the ...
I posted a complaint on 25 Feb re my Samsung Galaxy S3 that went in to Vodacom for repairs< charger port faulty>. (job nr 8565176) The phone came back with so called water damage and with some 'wet & sticky' substance inside it. I received feedback from Hellopeter but from Vodacom I only ...
Somebody at the vodashop - menlyn did a simswap on my cellphone I did not requested it and was not in the shop- now I have been trying for almaos a week to get it sorted out Every day they have a new storie My phone is block and I have to pay ...
I sent my nokia N8 for repairs at the vodacom shop in menlyn because I struggled to log on to the internet and my phone kept switching off randomly. When I collected my phone I realised that they had installed new software for the internet, the problem is after those repairs by vodacom my phone's ...