On Friday 2013-03-01at11:00 I went to the Vodacom Shop on the lower level at Tygervalley Center, Bellville, Cape Town to upgrade my cellphone contract. After completing all the documents and receiving the new micro SIM card, I got home at about 15:30. In the sealed sim package marked micro sim, was ...
My latest payment was rejected due to unforeseen circumstances. I tried to do a promise to pay, but the system indicated that the chosen date exceeded the maximum time. Vodacom expects the customer to settle within 7 days. Obviously, if there was a problem at the beginning of the month, the problem ...
Home mark called me and said i have won 2 x cellphones for free then i have received 2 x cellphones from home mark and no one has told me it is contract phones, i then didn't want it, because it is contract phones and no one has told me it is contract phones. After numerous times of calling ...
My line gets disconnected by Vodacom 3 days into a new contract, due to the fact that I am over my Credit limit... WHAT!!! Really. I have a SMART ADVANCED contract with Vodacom, 450 minutes anytime, 450 sms, etc, etc, all for R769 per month. I have not even been billed, not used a single sms and ...
On the 3rd of March 2013 I bought a prepaid sim card, and purchased R59-00 airtime to activate BIS for my Blackberry 9300. It wasn't activated, and the next day when I tried to use the phone it was still not activated. After phoning Vodacom Customer Care a few times, the problem wasn't fixed. I ...
I contacted Vodacom Direct and subscribed to a new cellular contract, I was informed that this high priced package included BIS by the call centre agent known as "KG". Upon receiving the device i noticed that it had a defect and the back cover could not close, I contacted the call centre ...