WOW IT DOESNT SURPRISE ME - VODACOM HAS 11450 COMPLAINTS!!! I was due for an upgrade Dec 22 months, I went to this store for an upgrade, they had a special on the BB for R99 airtime & BIS, i wanted more airtime R135 so Tian changed the package. now the 24m contract is over & so is my BIS. ...
My contract only expires 06 APR 2014 as its a 36 month contract. On 23 JAN 2013 I requested a "Premature Cancellation Quotation" - received. On 1 March 2013 I checked my bank account and immediately saw this major deduction from Vodacom. I have phoned the Cancellations department this ...
Spoke to a consultant on Thursday 28 Feb 2013 who informed me I need to call the Vodacom cancellations department to cancel a contract and that I needed to do it that day, as it would serve as my 30day notice period. I then called the same day, and could not get through, was on hold for 30 minutes. ...
I bought data on subscription today and still haven't received it, i called and they transfered me to the data department where i spoke to Ryan who told me in his system it doesn't reflect while customer service said it shows but they don't know why i haven't received it. i called again and got a ...
Dear Vodacom I appreciate the fact that you want to contact me to help fix the problem. Only thing is, it's 6 days later... 6days with no phone. Yesterday someone called and did not leave a number where I can call back on the message they left. PLEASE contact me to have this finalized!! ...
My blackberry recently came back from repairs for the third time and it still has problems. My phone was still under warranty and got sent in to the Vodacom branch in eastgate for repairs. The 1st times problem was the trackpad was not working, after a week a so it got replaced with a refurbished 1 ...