I was shocked when I tried to call my wife this morning and got the message your account needs to be recharged. I have a Blackberry cell phone with Bis and have only used the phone for accessing email, facebook and whatap. I fail to see how I could have been charged R300? (also what data have I ...
When I signed the contract with Vodacom, I asked that the debit order will go off on the 7th of every month. For more than a year, the debit order went off on the 1st, every month. December 2012 I started to pay cash for three months. February 2013, I put a hold on my cheque account because the ...
My Vodacom contract has been locked twice over the past month without any warning. Customer services couldn't help me and I was cut off and transferred the whole time. I was also informed this morning that I am billed for blackberry internet services, but I currently have an Iphone... I upgraded my ...
Vodacom called me to sell me an upgrade. Iphone5 delivered on monday 4th march On tuesday 5th march i called Vodacom to do the simswap to activate the new phone & im told the sim is not an upgrade sim & i must go into store & get new sim. This is unacceptable please resolve ...
Dear Vodacom I have been trying for the last two months to get hold of your legal department to resolve a matter with your company to no avail. Please could someone from Vodacom Legal get in touch with me? Thanks ...
In January 2013, I went in to the Westgate branch to apply for a premature upgrade as I have done this every 13 Months (I spend roughly R3500 per month on 3 contracts) The lady contacted the head office and they confirmed that I will be able to upgrade in March 2013. I went back to westgate on 28 ...