On the 26th of January I took my Blackberry Playbook for repairs, I got an email from the store manager to say I must come collect my tablet only to find out when I got there they didn't fix it. Its almost a month and I haven't heard anything from them. Just a phone call to tell me how far they're ...
I upgraded from iphone4 to iPhone 5 and was not informed of migration charges, which besides not being informed of are excessive R over R650.00. Went to see the manager on Sunday who said they would bring it up with the consultant and he would reimburse me and call me on Monday. Still no call! ...
I HAVE HAD ENOUGH OF YOUR USELESS SERVICE AND RECEPTION I WENT TO VODASHOP IN ILANGA MALL LAST WEEK TO CANCEL MY CONTRACTS AND AFTER THE TRAINEE TRIED FOR 45 MINUTES TO GET HOLD OF SOMEONE OVER THE PHONE AT CANCELLATIONS, SHE SAID "SORRY SIR I GIVE UP YOU WILL HAVE TO COME BACK" TODAY I ...
Without too much detail, here's the lowdown: 1. Usually, I get good response and service from Vodacom using Twitter - @Vodacom111 2. Since about a month ago, I've repeatedly reported poor reception and overall network service to them. I am not the only one - many people in our area have been ...
I have had my account handed over to JBA attorneys by Vodacom, which I fully understand as the account was in arrears. I made an arrangement with the attorneys to pay R500 per month on the 20th each month (which I have done now for the last 18 months). According to my records the account should be ...
In June 2012 Vodacom added a 2000 sms bundle onto my cell phone packaged, I had never requested this to be added to my account and had not given anyone authority to do so. After numerous back and forth phone calls, Vodacom admitted this was an error and issued a credit on my account. I was refunded ...