One of my Vodacom accounts (an internet contract) expired late last year, and I gave notice that the contract was to be terminated, which Vodacom acknowledged in wrting, would happen at the end of Dec 2012. But come Jan and Feb 2013, they continued to deduct R220 per month, in violation of the ...
On the 28/02 i bought a R49.00 airtime voucher, the next day 1/03 i loaded it into my phone, i received a sms saying thanks for loading airtime but i usually get a second sms saying airtime loaded, that one didnt come through, i checked my airtime balance and it had not loaded. I then phoned 111 ...
My blackberry screen cracked 8 months ago. I took it in for repairs at vodacom. They lost my paperwork and 7 months later admitted that they had lost the device. It was replaced with a refurbished unit that doesn't work. I went in this morning to address it & was told to book it in & it ...
I purchased the limitless contract with Vodacom on Saturday 9 March 2013 and was served by Junaid. I was informed that activation would take between 2 and 24 hours. On Sunday 10 March 2013 the service was still not activated and I approached the customer service store in Menlyn. I was informed that ...
On 14 Nov 2012 I went to Vodacom the Grove and inquired about internet 3g in my area. The consultant Angelina helped me and showed me a map on her computer indicating that Vodacom 3g was available in my area. I applied for a Vodacom 3g Contract with a 3g router modem. When I got home and installed ...
On friday night at 8pm, my cellphone stop working and presented me with an error 'sim provisioned 2'. I called Vodacom Customer Call centre and spoke to the manager called Bianca. She informed me that my number had been ported to another service provider either MTN or Cell C. As far as I know it is ...