Hello Peter I got the fright of my life when my account was billed with an extra R500 this month. History: I upgraded my account in January from TOP up to a 120 free minutes account. I did it at Cellucity Canal Walk, the gentlemen told me that the free minutes will only kick in at the end of Feb. ...
Earlier I commented on the good service received from Cassandra. To my shock I realised it was all and she mislead me. I am still paying large amounts every month over and above the prepaid topup 135. Today the amount is R260.89 and it is only the 9th day of the money. In Jan she told me the ...
I wanted to buy a cellphone which was on their display with da price of R3099 cash when I was about to pay one of da salesman told me that da phone will cost me R3740, I I asked them why da phone on da display shows dat it's 3099 they said I was an old price they no longer using da price. I ...
The Vodacom network has been totally unreliable the past 3 months. Calls are continuously dropped, and one often has to phone numerous times just to finish a conversation. Complete network failure is a regular occurrence. Signal strength varies by the minute. The last two days there has been a ...
Dear Vodacom, I have two complaints logged with you which I was supposed to receive a callback within 24 hours, to not avail, now 5 days later, I have serious issues with your company, whereby you are still deducting monies from my account after the account was cancelled a year ago and the other ...
I took a data contract on 21 feb 2013. It was delivered on the 24th and was only activated on the 28th. I was told the contract that I have "night owl" would be included. This is not activated so I lodged a complaint on the 2nd of March and spoke to several people since then. No one from ...