Good Day, Tired of complaining and action must be taken now!!! My BB Curve touch sreen has been in for repairs now for the 5th time, and every time it comes back still the same with the same problems. every time its inconvenient for me to drive up and down. I have larged a complaint before with ...
Late last year in November I called Vodacom and asked a settlement for a contract I didn't need. I was quote a settlement of R3, 200 which I paid a week later and I was subsequently issued with a settlement letter. Two weeks later someone from Vodacom called me to tell me the letter was issued by ...
I've logged a coverage issue almost 40 days ago and they still have not given me any hope of a resolution. I will continue to log reports like this about Vodacom, who's staff thus far seems to be passing the buck. What a bunch of clowns. ...
Once I went over from pre-paid to contract, they asked me to provide a number other than myself, I provided my fathers number, and now all my sms that are suppose to go to me, go to him. I have phoned the call centre and requested them to change it to my number, but they have failed to do this. I ...
Early January I under protest paid Vodacom SP R 1, 500.00 to activate International Dialing after I just ported from Autopage. Very little knowledge of the customer support on how the deposit works was very worrying at that point and I reluctantly paid the money under protest, for Vodacom holding ...
In Sept 2012, I ordered an iPhone 5 from Vodacom Midlands Mall. The anticipated date of delivery was late December 2012. In december, I visited the store on a few occassions to enquire as to progress on my order. The reply was that they were waiting for stock. When I got wind of customers recieving ...